STEP KIN: The Solidarity Program through Economic Transfers Against Poverty in Kinshasa

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Emergency government program implemented by the FSRDC to support poor and vulnerable households in Kinshasa, with the backing of technical and financial partners. A toll-free hotline is available for public information and grievance handling.

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Overview The STEP KIN program (Solidarity Program through Economic Transfers Against Poverty in Kinshasa) is an emergency intervention by the Congolese Government to financially support 250,000 poor and vulnerable households in Kinshasa, in response to the socio-economic shocks caused by the COVID-19 pandemic. The program is implemented by the Social Fund of the Democratic Republic of Congo (FSRDC) with support from the Government’s technical and financial partners. Objective To provide direct financial assistance to selected households in order to strengthen their resilience and improve their living conditions. Approach Enrollment: Automated self-registration via mobile phone using SMS and USSD codes (Vodacom & Africel) Payment: Digital cash transfers via mobile money, sent directly to beneficiary accounts (accounts will be opened in advance) Transparency: A toll-free grievance mechanism is available through two hotline numbers for questions and complaints: Vodacom: +243 81 102 2999 Africel: +243 90 000 0277 Key Figures 250,000 direct beneficiaries $150 per household (at $25 per month for 6 months) ️ 71 vulnerable neighborhoods across 15 municipalities in Kinshasa $37.5 million USD in total social transfers Targeting Strategy An advanced spatial poverty analysis was used to identify and map four vulnerable zones in Kinshasa, comprising 71 neighborhoods with the highest estimated concentrations of poor households. Frequently Asked Questions (FAQ) How do I register for STEP KIN? Eligible populations will receive a mobile message survey via SMS (Vodacom) or USSD (Africel) during a two-week registration campaign. This is the only way to enroll. Can I register another way? No. Responding to the survey is mandatory to be considered for the program. How will I receive the money? Funds will be transferred via mobile money to accounts opened in your name through Vodacom MPesa or Africel Afrimoney. How much will I receive and for how long? Each beneficiary will receive $25 per month for 6 months, totaling $150. Where can I get help or make a complaint? Contact the FSRDC grievance mechanism via: Vodacom: +243 81 102 2999 Africel: +243 90 000 0277

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